Terms and Conditions

Welcome to Charlie Strategies. These Terms and Conditions govern your use of our services, including Graphic Design, Social Media Management, Public Relations, and Video Editing. By engaging with our services, you agree to comply with these terms.

1. Services Provided

Charlie Strategies offers professional services, including:

  • Graphic Design
  • Social Media Management
  • Public Relations
  • Video Editing

Specific deliverables will be outlined in individual project agreements.

2. Client Responsibilities

  • Accurate Information: Clients must provide accurate and complete project details.
  • Timely Feedback: Clients are responsible for providing timely feedback and approvals to avoid delays.
  • Content Ownership: Clients must ensure that any materials provided (logos, images, etc.) are owned or licensed by them.

3. Payment Terms

  • Quotes and Estimates: All service costs will be outlined in a formal quote or proposal.
  • Payment Schedule: Payment terms, including deposits or milestone payments, will be specified in the project agreement.
  • Late Payments: Delays in payment may result in suspension of services or additional fees.

4. Intellectual Property

  • Ownership of Deliverables: Upon full payment, the final deliverables become the property of the client.
  • Preliminary Work: Preliminary drafts, concepts, or unused designs remain the property of Charlie Strategies unless otherwise agreed.
  • Usage Rights: Charlie Strategies retains the right to showcase completed work in our portfolio unless otherwise specified in writing by the client.

5. Revisions and Modifications

  • Projects include a limited number of revisions, as outlined in the project agreement.
  • Additional revisions or scope changes may incur extra charges.

6. Confidentiality

We will maintain confidentiality of all client-provided materials and will not disclose sensitive information without consent, except as required by law.

7. Cancellation Policy

  • By Client: Clients may cancel services at any time. Refund eligibility will depend on the progress of the project and agreed terms.
  • By Charlie Strategies: We reserve the right to cancel projects due to non-compliance with terms or non-payment.

8. Limitation of Liability

  • Charlie Strategies is not liable for:
    • Indirect or consequential damages.
    • Delays caused by client actions or third parties.
  • The maximum liability will not exceed the total fee paid for the specific service.

9. Indemnification

Clients agree to indemnify and hold Charlie Strategies harmless from any claims, damages, or liabilities arising from the use of provided materials or violation of intellectual property rights.

10. Termination of Agreement

Either party may terminate the agreement by providing written notice. Upon termination, all outstanding fees must be paid, and work completed up to the termination date will be delivered.

11. Governing Law

These terms are governed by the laws. Any disputes will be resolved under the jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services indicates acceptance.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us [email protected].

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