Privacy Policy

At Charlie Strategies, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services, including Graphic Design, Social Media Management, Public Relations, and Video Editing.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and billing details when you request our services.
Business Information: Brand details, content, and project requirements to deliver customized solutions.
Website Data: Information about your visits to our website, such as IP address, browser type, and usage data, collected through cookies or analytics tools.

2. How We Use Your Information

We use the collected information to:

Provide and deliver the services you request.
Communicate with you about your projects, including updates and customer support.
Improve our services by analyzing user behavior and feedback.
Maintain legal and financial records as required by law.

3. Sharing Your Information

We do not sell, rent, or trade your information. We may share your information only in the following cases:

With Service Providers: Trusted third parties who assist in delivering our services (payment processors, design tools).
Legal Requirements: When disclosure is required by law or to protect our legal rights.
With Your Consent: If you explicitly agree to share information for other purposes.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Request clarification about how your information is used.

To exercise these rights, contact us at [email protected].

6. Use of Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device to track preferences, improve site functionality, and analyze traffic. You can disable cookies through your browser settings, but some features may not function correctly.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at [email protected].